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Times change, technology changes so this means that our ways of doing business must change. See how documentation is important and relevant to you and your team.
Having a consistent location and filing system takes documentation from a box checked to being the most useful asset of an organization. The first thing employees need to know is how to find what they need. If this process isn’t already in place or someone has to ask for each individual item to find out who’s desktop or My Drive, you may have some serious issues.
Above all create a commitment to making it work and giving it all for testing but be flexible in the rules and assumptions you move with. It is important to take feedback into consideration and creating a genuine understanding that this is welcome helps some create the buy-in needed to adopt.
Within the process, ensure due diligence is done to understand the situation and research the pros and cons. Create a clear plan that involves the right people and doing things at the right time. And if a commitment is made to evaluate or make change, set the precedence for your entire team to be onboard.
In looking at this situation of stopping ourselves from saying “No” and moving on, if we look at it from this angle, we get a whole new perspective.
Okay, maybe a rage monster is a bit extreme but what about the overly unpredictable and aggressive coworker? What do you think of when you hear the word assertive? I have to admit that from my position, my history, my upbringing, that it wasn’t a positive word. It...
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